• Neutralise foreign accents

• Improve native speakers’
• pronunciation

• Slow speech rate

• Project voice

• Manage voice problems -
• tension, fatigue, hoarseness,
• nasality, vocal nodules etc.

• Control stuttering

• Fine-tune grammar

• Express thoughts logically,
• clearly and concisely

• Polish interview skills

• Add colour, variety and
• confidence to verbal and non-
• verbal style

• Fine-tune skills presenting to
• groups – from novice to
• experienced presenter with
• a focus on planning and/or
• delivery

• Vary communication style – •
• become more assertive,
• persuasive, engaging and
• motivating

• Interact face-to-face and on
• the phone with polish and
• professionalism